The performances will take place at different music venues that have been closed this year amid the coronavirus pandemic. Bacon is organizing “Play On: Celebrating the Power of Music to Make. Football Heads is a browser mini-game, to be more precise it’s a series of games. The vast majority of games in this series are real international or national championships. Each new football season, starting in 2014, is a new game, in which the list of competing teams or club changes, and the player lineup is updated.
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Full games, downloadable content, in-game consumables and season passes fall under this category.
After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty.
To request a refund for this type of content, please contact us.
You will receive a refund to the original payment method where possible*.
For full terms and conditions, please visit the PlayStation Store cancellation policy.
*This is not possible for the following payment methods: Bancontact (MisterCash), Giropay, Ideal, Paysafecard, Postepay, Sofort, Yandex, mobile operator billing and money vouchers. When refunding a purchase made with one of these payment types, the refund will be sent to your wallet.
A subscription includes any purchase of a service with recurring fees from PlayStation Store, such as PlayStation®Plus.
After purchasing a subscription through PlayStation Store, you have 14 days to request a refund. However, we may reduce your refund amount based on how much you have used the service. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc.
Please be aware, any free trials will be included in the 14-day period.
To request a refund for this type of content, please contact us.
You will receive a refund to the original payment method where possible*.
For full terms and conditions, please visit the PlayStation Store cancellation policy.
*This is not possible for the following payment methods: Bancontact (MisterCash), Giropay, Ideal, Paysafecard, Postepay, Sofort, Yandex, mobile operator billing and money vouchers. When refunding a purchase made with one of these payment types, the refund will be sent to your wallet.
A pre-order refers to any purchase of digital content made from PlayStation Store before the content release date. There are two types of pre-order refund requests, depending on the date the content was pre-ordered.
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Pre-order purchases made more than 14 days before the release date
For this type of pre-order purchase, you can request a refund at any time up until the release date of the content.
Pre-order purchases made fewer than 14 days before the release date
For this type of pre-order purchase, you can request a refund up to 14 days* after the date of purchase.
Please note, if you have not started to download the main product and your pre-order included extra content that is made available before the main product release, you will no longer be able to access this extra content if you cancel your pre-order.
For full terms and conditions, please visit the PlayStation Store cancellation policy.
You will receive a refund to the original payment method where possible*.
To cancel your pre-order, please contact us.
*This is not possible for the following payment methods: Bancontact (MisterCash), Giropay, Ideal, Paysafecard, Postepay, Sofort, Yandex, mobile operator billing and money vouchers. When refunding a pre-order made with one of these payment types, the refund will be sent to your wallet.
Don’t like what you bought? Read on for how to return your purchase for a refund. If you’ve recently made a purchase through the Epic Games Store and want a refund, you’re in the right place. Below you’ll find all the info on what you can refund, when you can refund, and how to begin the process.What types of products can I return for a refund?
Games and products you purchase through the Epic Games Store are generally eligible for a refund. If a game or product is marked as 'non-refundable', then it will not be eligible. Products that include virtual currency, skins, or other consumables are not eligible for refund. Epic cannot provide refunds for purchases made outside of the Epic Games Store.
If you receive a refund for a game, you will also receive a refund for all in-app and downloadable content purchases you made through the Epic Games Store for that game, so long as that content has not been consumed, modified, or transferred.
Some purchases may qualify for refunding online by yourself. Sign into your account on our website, click the Account dropdown on the top right of the store, go to the Transactions tab and click the game title. If the game is eligible for a self-service refund, please click the “Refund” button to start the refund process.
When are products eligible for a refund?
Games and products are eligible for refund within 14 days of purchase. However, you must have less than 2 hours of runtime on record. Products that include virtual currency, skins, or other consumables and products or games that are marked as “non-refundable” are not eligible for refund.
You will not be eligible for refunds for games or products from which you have been banned or for which you have otherwise violated the terms of service. In addition, you may not be eligible for refunds if Epic determines that you are abusing the refund policy.
How can I request a refund?
You can request a refund by clicking “Contact Us” on our Epic Games Store and Launcher help page and submitting a refund request.
Some purchases may qualify for refunding online by yourself. Sign into your account on our website, click the Account dropdown on the top right of the store, go to the Transactions tab and click the game title. If the game is eligible for a self-service refund, please click the “Refund” button to start the refund process.
How will I get my refund?
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By default, purchases will be refunded to the payment method used to make the purchase, but this may not always be possible depending on the payment method. You and Epic may also agree that the refund be issued by alternative method. Please note the amount of time for the refund to process is dependent on your payment method.
What about pre-purchases?
You can cancel your pre-purchase and get a refund at any time before release. After the game is released, you can request a refund within 14 days if you have not played the game for more than 2 hours. For purposes of this policy, “release” includes any playable version of the game, including early access, beta, and alpha versions.
What if a product I recently purchased goes on sale?
You can refund your purchase for a full refund and immediately re-purchase the product as long as it abides by the above guidelines, we do not consider this to be refund abuse.
If Epic determines you are abusing the refund policy, you may not be eligible for refunds. The policy exists so you can purchase with comfort and make sure you only spend on the games you want to pay for and play!
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Last Updated: May 13, 2020
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If Epic revises this policy, any revisions will apply to subsequent purchases.